You’ve got questions, we’ve got answers

You can use our chat function at the bottom-right of the page to sign in with an email address to manage your order and get tracking information.

Yes! Currently we're offering a 100% Organic, EcoCertified decaf coffee from our sister brand, Melk! The Bon Décaf is a Single Origin, Peruvian decaf that has tasting notes of rich cocoa, and fresh cranberry. Read more about what makes Bon Décaf an exceptional decaf that customers love!

It's now super-easy to access your subscription portal with just your email address. You can skip, re-schedule, delay, edit quantities & delivery frequencies, update shipping & billing information or simply cancel your subscription at any time.  Watch our quick tutorial here

The Coffee Perks program is our loyalty rewards system, allowing customers to earn points with every purchase and redeem them for discounts on future orders.  You can learn more and sign-up for an account here: Coffee Perks

How do I earn points?

Create an account and start earning points by making purchases, referring friends, following us on social media, and more.

How much are my points worth?

Every 100 Coffee Perk Points is worth $1.00.

How can I redeem my points?

Redeem your points during checkout for discounts on your coffee and gear purchases.

Do points expire?

Points do not expire, so you can accumulate them for as long as you like!

How can I check my point balance?

Log into your account and visit the Coffee Perks section to view your point balance and redemption options.

Can I earn points on subscription orders?

Yes! You earn points for every subscription order, which are automatically added to your account.

To be classified as Specialty, a coffee must achieve a score of 80 or above by the SCAA (Specialty Coffee Association of America) or by a licensed Q-grader who inspects the coffee for defects and assigns scores to each of the coffee’s attributes, such the acidity, body, flavour and aroma. 

Specialty coffee represents a small fraction of the world production and our Biodynamic Coffee qualifies as Excellent with scores typically ranging between 85 and 87.

Yes! All of our Biodynamic and Melk coffees are roasted in-house. Unlike some competitors who outsource their roasting to third-party facilities, we take pride in carefully managing the entire process ourselves—from green coffee sourcing to roasting. This ensures that every batch is roasted to perfection, reflecting our commitment to quality, sustainability, and flavor. By keeping our roasting in house, we can guarantee the freshness and consistency that sets our coffee apart.

Yes! We include the roast date on each bag. Typically your coffee will ship within one week of the roast date and guarantee that all coffee is shipped within two weeks.

We roast on Probat, Probatone coffee roasters that are custom-spec'd by Scott Rao.

Yes. Biodynamic Coffee plants are integrated into natural forest environments and are surrounded by many other types of trees and plants. Sometimes referred to as agroforestry, these trees not only provide shade but also celebrate the diversity of plant and animal life that is part of a natural, healthy & resilient ecosystem. 

You can use this link to sign-in and/or create an account. One of the benefits of having an account is that it lets you accumulate and use your Perks points :)

We ship directly from our coffee roasting facility and transit times will vary depending on the destination, weather and other conditions. 

Nationwide delivery usually takes between 2-7 days. You'll receive a tracking number for you to stay updated with the delivery.

Of course! Our bags are 100% recyclable, including the degassing valve and resealable zipper! Read more about our decision to go with recyclable bags over compostable ones!

We work with traditional as well as online retailers such as Primal Pastures. Please see our Retailers section for a complete list of our partners.

Coffee shops, grocers, retailers and other organizations that purchase a minimum order quantity (MOQ) will get wholesale pricing and free shipping in the USA and Canada.

To apply for a wholesale account, see here!

Yes! Please sign up up to our newsletter at the bottom of the page for your 10% off coupon code!

If emails and newsletters are not your thing... WELCOME10 is the discount ;)

Many of you have asked:
What is the difference between biodynamic and conventional coffee?

Conventional

Lower Quality

Typically a blend of older harvest coffees that may include lower quality robusta beans

May contain toxins

Not lab tested for mold or other toxins that can negatively impact health

Destroys the environment

One of the most heavily sprayed crops. The heavy use of chemicals pollutes soil & water

Loss of Biodiversity

Mono crop that degrades ecosystem resilience & the diversity of life

Biodynamic

Higher Quality

Specialty grade, single origin arabica coffee beans from the most recent harvest - great taste!

Mold & Toxin Free

3rd party tested for mycotoxins, heavy metals & biological contaminants

Rebuilds the environement

Regeneratively grown without pesticides, fungicides, herbicides or chemical fertilizers

Promotes Biodiversity

Promotes biodiversity and a healthy soil microbiome through the use of natural compost

Shop Biodynamic Coffee

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