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Frequently Asked Questions
Is Biodynamic Coffee shade grown?
Yes. Biodynamic Coffee plants are integrated into natural forest environments and are surrounded by many other types of trees and plants. Sometimes referred to as agroforestry, these trees not only provide shade but also celebrate the diversity of plant and animal life that is part of a natural, healthy & resilient ecosystem.
What’s the difference between Organic and Biodynamic?
Organic and Biodynamic agriculture are similar – each has the goal of eliminating the use of pesticides and other chemicals that industrial agriculture uses to grow our food. However, Biodynamic certification has broader and more stringent requirements. For example, unlike organic farming, which makes exemptions for the use of certain broad-spectrum natural pesticides such as rotenone, ryania and sabadilla (which kill pollinators), there are no exemptions for their use in Biodynamic farming. Biodynamic Farmers also set aside at least 10% of the total farm acreage for biodiversity – riparian zones, wetlands, grasslands, and forests – and Biodynamic certification now includes soil testing for carbon sequestration.
Do you offer a freshness guarantee?
Yes. We include the roast date on each bag and guarantee that all coffee is shipped within one week of the roast date.
What is “Specialty” grade coffee?
To be classified as Specialty, a coffee must achieve a score of 80 or above by the SCAA (Specialty Coffee Association of America) or by a licensed Q-grader who inspects the coffee for defects and assigns scores to each of the coffee’s attributes, such the acidity, body, flavour and aroma . Specialty coffee represents a small fraction of the world production and our Biodynamic Coffee qualifies as Excellent with scores typically ranging between 85 and 87.
How long will it take to receive my order?
Currently, we roast our Biodynamic Coffee in 2 locations: Berkeley, California and Montreal, Canada. We ship directly from these roasting facilities and transit times will vary depending on the destination, weather and other conditions. Typically, you will receive your Biodynamic Coffee within 1 week of placing your order but this can vary from 2 to 9 days.
Why should I sign up for an account?
There are several benefits to having an account. For example, subsequent checkouts are faster since your address(es) don’t have to be completed each time you place an order. You will also be able to see past orders and, if you have a subscription, you will be able to modify, pause or cancel it at any time.
I have a Biodynamic Coffee subscription but I don’t have an account. Can I still modify my subscription?
Yes. The easiest way is to sign up for an account using the same email address you used when you signed up for your subscription. By using the same email address, your account will automatically link and give you access to your subscription. Alternatively, you can send us an email and we can pause or cancel your subscription for you.
Can I buy Biodynamic Coffee from other retailers?
Yes, we work with traditional as well as online retailers such as Erewhon, FastAF, and Primal Pastures. Please see our complete list of stockists here.
Biodynamic Coffee is not available at any retailers or coffee shops where I live. Do you have plans to expand?
Please let us know which retailer(s) you’d like to carry Biodynamic Coffee. We’d be happy to contact them to see if they would be interested in supplying our coffee to you!
Who is eligible for a wholesale account?
Coffee shops, grocers, retailers and other organizations that purchase a minimum order quantity (MOQ) will get wholesale pricing and free shipping in the USA and Canada.
How can I get a wholesale account?
The first step is to complete the wholesale form here. Once your request is approved you will receive a confirmation email. If you do not already have a regular account, you can create one with a username & password, and shipping address(es).
How are wholesale orders paid?
Online wholesale orders are paid with a credit card or by PayPal. Larger accounts can also request net 30 day terms.